Small Business Technical Support

Small Business Technical Support And Network Support

Technical support and network support are not just for big businesses. On the contrary, the productivity and efficiency of your IT infrastructure and network installation should be key to your ability to compete with larger and more resourced businesses.

Advanced IT Solutions specialises in offering technical support, computer consulting and network support to small and medium size businesses. We are a certified Microsoft Small Business Specialist. Our team of experienced qualified computer technicians are available to you 24/7 across Auckland, Wellington, Christchurch and Tauranga. Our rates are affordable for small businesses and we don’t force you into a service level agreement.

Our services range from single PC repairs through to the design and implementation of networks for your business.

Call us now on 0800 IT SERVICE (0800 487 378) to learn more, or to book a free no-obligation network consultation.

We’ve been in the industry for many years, and have built our business on loyal and satisfied clients. We’re so confident in our ability to satisfy your IT needs, we can offer you:

• Fast response times for any on-site services or technical support. Just call us on 0800 IT SERVICE at any time.
• Free on-site network consultations. Within one hour of on-site consultation, an experienced small business network consultant can gather enough information to design the best IT system for your requirements. We’ll come back later with complete, documented recommendations.
• Ongoing technical support on your terms. We don’t force you into a service level agreement, because we’re confident that you’ll call us when you need to.
• Appreciation for your business, no matter how small or large.

We Provide IT Services

• On-site and remote computer repairs and support.
• Hardware & software.
• Network design, installation and troubleshooting.
• Server design, installation and troubleshooting.
• Phone systems.
• Any IT service.

Your Business Gets Total IT Solutions

• Save time - find and share information easily.
• Streamline communication to your customers.
• Protect your business from data loss.
• Let your staff work from anywhere.
• Reduce ongoing IT expenditures – no ongoing contract needed.
• Take comfort in the fact that we are always available to help – with fast response times.
• Improve productivity – A small business network specialist can provide a solution tailored to your business and your needs.

What You Can Expect

• Call us at any time on 0800 IT SERVICE, and one of the team will be available to help.
• If we can help you over the phone, or with remote support software, we will.
• If an on-site visit is required, we will aim to have a technician arrive on the same day. If you are after guaranteed response times of two hours or less, just let us know.
• If you are looking to upgrade your network we will come and talk to you - for free.
• The IT service Technician or Systems Engineer will always provide you with a written summary of the on-site visit and any outcome or recommendations.
• You will always be offered a guarantee.
• You will not be forced into a service level agreement.
• You will not be charged more than four hours for the repair of a single PC.
• Your business will be appreciated, whether you are a home user or are within a large business.